For ages 21+

8999 bit's commitment to responsible gambling

Set your own limits for entertainment. 8999 bit believes online betting should be a source of enjoyment — not stress. This page has everything you need to stay safe.

Secure Account 24/7 Support 21+ Verified Self-Exclusion Option

What is responsible gambling and why does it matter?

Betting is entertainment, not an obligation — that understanding is the foundation of responsible gambling.

Online betting and casino games are a familiar form of entertainment for many people. But as with any form of entertainment, it is important to stay aware. At 8999 bit, we believe every player should be able to enjoy themselves safely and within their own budget. Before focusing on winning or losing, every player has a duty to keep their own wellbeing and family responsibilities in mind.

Responsible gambling is not just about betting less — it means consciously managing your time and money, paying attention to your mental state, and seeking help when needed. Our Terms and Conditions contain detailed guidelines on this.

Set limits in advance

Before each session, decide in advance — the maximum amount you will spend today and how long you will play. Making that decision beforehand greatly reduces the chance of crossing that limit in an emotional moment. We give players the option to set deposit limits and session time limits directly from their account.

Betting is never a source of income

Thinking of betting as a regular source of income is a dangerous idea. Every game carries the risk of loss, and in the long run the house always has a mathematical edge. Never bet money whose loss would cause problems for your family or daily life. You can find answers to common betting questions in our FAQ section.

Do not bet to recover lost money

The urge to place more bets after a loss in order to recover that loss is called "chasing losses". It is one of the biggest signs of problem gambling. Each betting session is independent — it has no connection to a previous session. If your balance runs low, take a break; do not make a new deposit to try to win back what you lost.

Do not play when you are not in a clear state of mind

Betting under stress, anxiety, fatigue, or emotional strain gets in the way of good decisions. If you feel the urge to bet at such a time, pause, drink some water, take a walk — then decide with a clear head.

If you feel betting is getting out of control, you can use 8999 bit's self-exclusion feature to suspend your account temporarily or permanently. To learn more, visit our About Us page or contact us via 24/7 live chat.

Set your own limits

A number of control features at 8999 bit can be used directly from your account.

Session time limit

Set a maximum duration for each betting session. When the set time is up, the system will automatically end the session.

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once this limit is set, it can only be changed through live chat.

Temporary break

Suspend your account temporarily for anywhere from 24 hours to 30 days. During this time, logging in or making deposits will not be possible.

Self-exclusion

Apply for self-exclusion to keep your account closed for an extended period or permanently. Simply contact the support team via live chat to activate it.

Transaction history

View a full detailed history of all your deposits, withdrawals, and bets at any time. It is the easiest way to understand your own spending patterns.

Reality reminder

At set intervals, the system will notify you of how long you have been playing and how much you have spent so far.

Recognise the warning signs

If you notice any of the following in yourself, take it seriously.

You feel the urge to bet more after a loss in order to recover it.

You think about stopping betting but keep coming back — and cannot stop yourself.

You give more time and attention to betting than to family, friends, or work.

You hide your betting or your losses from family or people close to you.

You are using money set aside for essential expenses or savings to bet.

You feel uncomfortable, irritable, or anxious when you are not betting.

You need to bet larger amounts than before to get the same feeling.

Where can you get help?

Seeking help — for yourself or someone close to you — is not a sign of weakness. It takes courage.

8999 bit Live Chat

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. For account limits, breaks, or self-exclusion — speak to us directly via live chat.

Email support

You can also reach us by email alongside live chat. Share your situation confidentially — we will respond.

Family and close ones

Talk openly with a trusted family member or friend. Do not carry your struggle alone — let the people close to you know, as they are your greatest source of support.

Professional counselling

Speak with a mental health professional or addiction counsellor. Various government and private mental health services are available in Bangladesh.

Support groups

Talking with others who are going through the same experience can often be a great source of strength. Join a local or online support group.

Protecting minors

Keeping younger family members away from online gambling is the responsibility of adults.

We are strict about ensuring no one under 21 can use a 8999 bit account. But precautions within the home are also necessary. Turn off password saving on personal devices, and avoid staying logged in to your account on devices shared with teenagers.

Never let younger family members know your account details — username, password, or payment card. If children or teenagers at home show curiosity about gambling, discuss it openly with them. Our Privacy Policy has more details on protecting personal information.

Using filtering software designed for child protection is also an effective step. These tools can block access to online gambling sites.

Responsible Gambling FAQ

Answers to frequently asked questions about responsible gambling.

For permanent self-exclusion, the account cannot be reopened. However, if the account was suspended for a set period, you may contact our support team after that period ends to request reactivation. Please discuss this in live chat before making a decision.

No. Once a deposit limit is set, lowering it takes effect immediately, but increasing it requires a waiting period. This helps prevent spending more by raising the limit in a moment of weakness.

Yes. The World Health Organization and various medical bodies recognise gambling addiction as an established mental health condition. It is not a personal failing — it is treatable, and recovery is possible with the right support.

Ask yourself a few questions: Can you not stop betting? Are you hiding it from family? Are you placing more bets after a loss? Are you using money meant for daily expenses? If the answer to any of these is "yes", consider taking a break and seeking help.

No. The minimum age to open an account and take part in any betting activity at 8999 bit is 21. Age is verified at registration, and additional identity documents may be requested in cases of doubt.

Talk to them without judging. Show understanding for how they feel and encourage them to seek professional help. If needed, contact our support team — we can offer guidance on the matter.

Learn More

Explore other important pages on the site.